IKOR provides you with a substantial business system, invaluable resources and ongoing support throughout the life of your franchise ownership, delivered by people with relevant business and medical experience. Our goal is to help you deliver superior service to your clients while making a difference in your local community, as well as your business.
IKOR’s experience, tools and training are yours to utilize as you launch and operate your business. We will guide you in hiring and training qualified associates and will be there to help every step of the way as you provide services to clients in your local community.
Topics During Training Include
- Preopening Procedures
- Human Resources
- Client Assessment & Screening Procedures
- Office & Management Procedures
- Care Management
- Advocacy Services
- Billing, Accounting & Recordkeeping
- Proprietary Technology & Business Tools
Initial Training and Ongoing Support
Initial franchise owner training is two weeks in duration and is held at our headquarters in Kennett Square, PA periodically throughout the year. During this time, the IKOR corporate staff will train the franchise owner and their first nurse before launching business operations.
Soon after the initial training, an IKOR Business Coach will visit your location to make sure the business starts off on the right foot. IKOR business coaches are trained to help with all aspects of your business – marketing, training, HR issues and operational issues. Coaches will also schedule weekly one- on-one calls with each franchise owner.
IKOR works with franchise owners to obtain their CSA (Certified Senior Advisor) designation and their National Certified Guardian (NCG) certificate as soon as possible during the startup phase. IKOR also hosts frequent webinars for all franchise owners and staff, in addition to an annual meeting. Additional webinars are also offered specifically for IKOR nurses.
We are building a culture of teamwork and transparency – you will always be encouraged to communicate with us to gain valuable best practices and perspective! We know that we are stronger together.